Amazingly both messages are right but not well worded. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. So freaking annoying. Guiding you with how-to advice, news and tips to upgrade your tech life. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. "That Microsoft account doesn't exist. I can sign into outlook just fine using my work domain email, but it wont work through power automate. I have a small business and I set up the network a few years ago. I know the account is valid because it is the same one I am using in this forum. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. I am not even sure if that would work anyway. To resolve this, log in using the details of the new account. You wont be able to access your account, and you will receive this error. That Microsoft work or education account doesnt exist. "That Microsoft account doesn't exist. Request a security code to be sent to the phone number or email you used. Microsoft will permanently delete any account which has not been active for the past 2 years. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. Go to https://portal.office.com/account to check which Office version and edition you have available. Whats the grammar of "For those whose stories they are"? If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. But every time, I got this error: "That Microsoft account doesn't exist. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. Hey, so yesterday, I tried logging in into Minecraft. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. Created by Anand Khanse, MVP. I've also tried an O365 works account I have after . For email accounts, it should be within 365 days. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. After entering the unique code, you will be able to create a new password and sign in. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. 03-22-2022 03:50 PM. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Hopefully this will help somebody at a future time. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. Avoid attempting to log in with an Alias. Thats it for this blog; thank you for taking your time to read our content. Hi Lael! My biggest qualm with this entire issue is that I cannot for the life of me get a hold of someone from Microsoft to even talk to about it. Enter a different email address or get a n - posted in Web Browsing/Email and Other Internet Applications: I cannot log-in to Microsoft. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Enter a different account or get a new one. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. New Member. I'm sure if I had created a local account it wouldn't have been an issue. T he works account does exist and is used to access an Azure subscription. Try another email address or sign up for a new one. After that, click on "Devices.". Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Click on the Start button on the left side of your Taskbar, and select Settings. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. please check that you have typed your email or username correctly. So, you might need to create a new Microsoft account. When you see the account you're looking for, select Sign in. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. Click on More options, illustrated by three dots. . If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. I DO NOT WANT MY WORK LINKED TO HOME. GC. @LukePuplett: by triggering a re-install of Window. SelectReset password below.Reset password. I then signed OUT my personal account and it signed me in with my work account. But, I get a message saying "The Microsoft account doesn't exist. That is frustrating because the field is required. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. {"@context":"https://schema.org/","@type":"HowTo","step":[{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"Visit the Reset your password webpage."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"2. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Copyright Windows Report 2023. This seemed to have created the issue somehow. It keeps happening. I did online training with this specific account. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I had deactivated all possible Settings in Privacy settings. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Choose the account you want to sign in with. We only have 5 hosts so a domain seemed overkill. The problem is Microsofts badly documented difference between a work/school login and a personal login. Go to Microsoft Certification Dashboard. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. Time-saving software and hardware expertise that helps 200M users yearly. This is an easy fix that I could not find on the Microsoft support fo. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. my email address is - ***removed*** ***Personal information deleted by the moderator. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. It would best to check on that. It then asked me to create a password so I backed out thinking it wouldnt work. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. I decided to created another new Email account and start switching the good email to the new account because . Alias account; Mistyped Email address; Deleted account; 1] The person is logging in using an Alias. Look up your username using your security contact phone number or email address. But, I get a message saying "The Microsoft account doesn't exist. 1. A great place where you can stay up to date with community calls and interact with the speakers. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. This is also happening to me. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files.

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