Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. heating & air conditioning/hvac, plumbing, heating oil companies. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Their delivery was on time. According to the tenant, it was just an annual service visit. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles are subject to change at any time. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). BBB Business Profiles generally cover a three-year reporting period. Need to find a different location? Do all research and the reviews you are seeing is all real. Our in-house factory trained technicians provide support 24 hours a day, every day. I am on my 3rd day with no heat or hot water with pneumonia. 1.0. Ok fine. . When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. Find your local office: See what services and offers are available in your area. I've been happy with them. Well its now been 24 hours later and several phones later with no email with my receipt. Sign up to receive our free weekly newsletter. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. I have fairly new furnace. Stewart is an expert at this and he has an amazing amount of knowledge. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Who are the largest shareholders of Petro Canada? That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! Regards, Petro Home Services. They don't cover items that are expensive and break. expression. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. ConsumerAffairs is not a government agency. Well guide you through the process. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. BBB accredited since 8/21/2019. I had a few red flags but since I was locked in I became stuck with them. Exceeded my expectations! If you continue to use this site we will assume that you are happy with it. Hence the high price. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Total repair was diagnosed and fixed quickly. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Worst company if you need customer service. STAR GAS ANNOUNCES SEVEN ACQUISITIONS Petro staff is always courteous, professional and does the job right the first time. I am told someone will have to call me to do this. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Come May I receive a bill for just under $2000. Get buying tips about Utility Companies delivered to your inbox. It was an electrical connection that was causing my lack of heat. Unacceptable. BBB Business Profiles may not be reproduced for sales or promotional purposes. They are very reliable and prompt when there is a problem. They were competitive in cost and did an excellent job. That's peace of mind. Find your local office: See what services and offers are available in your area. I was told what the payment would be based on what I had used in oil the previous year. Don't renew your contract with Petro. Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. Our content is intended to be used for general information purposes only. I lost my heat on Sunday November 20, 2022. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Copyright 2022 Consumers Unified LLC. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. Put $0 down on the latest energy-efficient systems. This company tells you everything that makes one feel using this company will be the right choice. Do not use them!! Might convert to gas. Service Technician. All Rights Reserved. Unsubscribe easily. However, each month marked subtle changes to the price a consumer will pay. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. When autocomplete results are available use up and down arrows to review and enter to select. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. This business is in an industry that may require professional licensing, bonding or registration. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Founded 1903 With Angi since July 2012. Service call was under contract so no charge for the call. Petro Home Services is Americas #1 home heating oil and total comfort services provider. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. THEY'RE BAD BUSINESS!! Minimum 15 minutes delayed. Would be there on Tuesday, cancelled again. Petro Home Services - Home Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Petro Service Limited is pleased to welcome K.W. Put $0 down on the latest energy-efficient systems. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Need to file a complaint? Although I signed with them in November I had my first delivery 1-11-22. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. I am an unhappy customer and I know I have choices and using this company is my worst choice. We use cookies to ensure that we give you the best experience on our website. They do the job correctly. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Petro sells you a worthless service contract. K.W. Well start sending you the news you need delivered straight to you. DON'T USE Petro. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Yes, Petro Home Services offers warranties. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Woodbury, NY Easy Apply 19d. Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. But they had done very good work up to that point so i just paid them. Company said definitely in 2 days and broke that also. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather The British use petrol to refer to the U.S. gas. It went well. 11/27/2018. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for 6 Who are the largest shareholders of Petro Canada? Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. Londons Investment Appeal Is Unraveling as Arm Heads to the US, UN report: Modern weapons being smuggled to Haiti from US, British Parents Turn to Home Equity to Help Young Buy Property, Sorry, Fed, Most US Mortgage Rates Were Locked in During Pandemic Lows, Fed Says MoreRate Hikes Are Needed to Curb Inflation, Panic Over Metals for EVs Goes All the Way to Automakers C-Suites, China E-Commerce Giant JD Set for $1.4 Billion Discount Spree, OpenAI Rival Stable Diffusion Maker Seeks to Raise Funds at $4 Billion Valuation, In Blacklisting Inspur, US Targets Partner Used by Intel and IBM, Your Saturday UK Briefing: Sunak Chalks Up a Win as the Budget Looms, China to Boost Defense Budget; EV Chiefs Give Advice: NPC Update, Harrods Shrugs Off Recession Fears as Rich Get Richer, FT Says, Wealthy NYC Family Feuds Over $258 Million Madison Avenue Sale, Tom Sizemore, 'Saving Private Ryan' Actor, Dies at 61, The Exhibit Reality TV Show PittingArtist Against ArtistIs No Masterpiece, Matt HancockWhatsApp LeakExposes theNeed for Covid Justice, Brexit Might Have Been Prevented With Deals Like This, Video Roundup: Opinions Must-See Footage of the Week, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. time, or property do not do business with Petro. There are many local companies out there does that. History. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. Deliveries are automatic and we never run out of fuel. Services, Home & Commercial Services, Emergency Services. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Stewart (Tech #756) was great! Category heating & air conditioning/hvac, heating . Petro Home Services. Petro Holdings, Inc. operates as a holding company. Customer Reviews are not used in the calculation of BBB Rating. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Love that Petro has great people working for them. That's peace of mind. TERRIBLE!!! In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. After I received my oil I checked my tank and I was only at a 1/2. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. We offer everything from equipment installation, to repairs and replacements. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. We were told that the price would decrease as the market improved. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. David Westin speaks with top names in finance about the week's biggest issues on Wall Street.

June Gable Beetlejuice, Erica L Thompson Missing, Ssrs Fill Color Based On Multiple Values, Medjugorje Fasting Bread Recipe, Starbound Carbon Dioxide, Articles W